01Registered company information
- Legal name: Perpetually Limited
- Company number: 16482921
- Registered office: 66 Paul Street, London, England, EC2A 4NA, United Kingdom
- VAT number: GB000000000 (placeholder, added on registration)
- ICO registration: ZB100000 (placeholder)
02How to reach us
- General: hello@tradesinvo.com
- Sales: sales@tradesinvo.com
- Support: support@tradesinvo.com
- Billing: billing@tradesinvo.com
- Privacy & data requests: privacy@tradesinvo.com
- Security: security@tradesinvo.com
- Accessibility: accessibility@tradesinvo.com
- Abuse reports: abuse@tradesinvo.com
- Legal: legal@tradesinvo.com
03Support hours
Monday to Friday, 09:00-17:30 GMT/BST, excluding UK public holidays. P1 incidents are covered 24/7 for Team, Crew and Enterprise plans (see SLA).
04Complaints
If something has gone wrong, email complaints@tradesinvo.com. We acknowledge complaints within 2 business days and aim to resolve them within 10 business days.
Questions about this document? Email legal@tradesinvo.com or write to Perpetually Limited, 66 Paul Street, London, England, EC2A 4NA, United Kingdom.